Store Front
The Fine Print

Full Service Policies

We’re dedicated to serving you. Read more about our official policies.

Catering Policies

Payment Policy

Cash and credit accepted. All credit card payments will incur a 3% processing fee. All orders must be paid for by delivery or scheduled pick-up time. Absolutely no terms will be provided. All on-site catering events will be required to pay a $250 deposit. The deposit is non-refundable if the catering order is canceled within 48 hours of the event.

Delivery Policy

Delivery fees are outlined below.

10-MILE RADIUS OF FARRAGUT LOCATION

Complimentary – FREE

10-50 MILE RADIUS FROM FARRAGUT LOCATION

$25

+50 MILES FROM FARRAGUT LOCATION

Quoted Per Order

Gratuity Policy

All deliveries and on-site catering services will have a mandatory 15% gratuity added to the subtotal. Pick-up orders will not include a mandatory gratuity.

Buffet Menu Policy

BBQ buffets are available for guest counts of 50-300 people and require a minimum of 50 guests for on-site catering. Guest counts over 300 people will require a custom menu and quote. Your catering headcount must be confirmed 48 hours before the service time. Extra guests that were not included in the confirmed count will be billed for after the event. While we attempt to accommodate all situations, Full Service BBQ will not be held liable for food running out in the event of additional guests not accounted for 48 hours prior to the event.

Refund Policy

All sales are 100% refundable up until 24 hours before the scheduled pickup time. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the refunded merchandise.

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information are always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

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    +381 065 666 6666